Returns & Exchanges

At Sai Creations Watches, we want you to be completely satisfied with your timepiece. If you are not happy with your purchase, we offer a hassle-free return and exchange policy within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team with your order number and reason for return to receive a Return Authorization code.

• 2.
  Pack Securely

  Place the watch in its original luxury packaging, ensuring all tags, manuals, and protective films are intact and included.

• 3.
  Ship the Item

  Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location.

• 4.
  Quality Inspection & Refund

  Once our horologists verify the watch's condition, your refund or exchange will be processed within 5-7 business days.